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Double success as Yeovil Audi is awarded Audi Centre of the Year for second year running

We are thrilled to have once again been recognised as ‘Audi Centre of the Year.’

Steve Catlin, Head of Sales for Audi UK, presented the team with the 2021 award on Wednesday 6th April, 12 months after we received the 2020 accolade. The annual award is presented to the Audi Centre which has achieved a consistently high performance across both the sales and aftersales departments. The areas evaluated include customer satisfaction and loyalty, sales achievement versus competitor brands, quality of service and repair work, and staff accreditation levels. 

Dylan Fennell, Head of Business, said: “Receiving this award for 2020 was a real highlight, so to win it again for 2021 is absolutely fantastic. Like many, we’ve faced plenty of challenges over the past two years, but the team has performed incredibly, with a single-minded focus to always put our customers first. I am delighted Audi UK has again recognised this team effort for 2021.

“Naturally we can only achieve this success with the support of our customers, for whose custom we are tremendously grateful.”

Gail Ninnim, Managing Director, added: “To be named Audi Centre of the Year again is a testament to Dylan and his team’s hard work and dedication. Seeing off competition from over 100 Audi Centres across the UK is no mean feat, so to do it twice in a row is a brilliant achievement.”

We will look to build further on this success throughout 2022, with our customers at the heart of everything we do. As an increasing number consider electric or hybrid cars, we are committed to providing the information and guidance needed to make the switch, all backed up by a first-class aftersales experience.

 

Image 1 Left to right: Paul Marsh, General Sales Manager, Yeovil Audi; Karen Johnson, Area Sales Manager, Audi UK; Gail Ninnim, Managing Director, Ocean Automotive; Dylan Fennell, Head of Business, Yeovil Audi; Steve Catlin, Head of Sales, Audi UK; Tim Hooker, Aftersales Manager, Yeovil Audi; Alistair Wills, Area Aftersales Manager, Audi UK.

Image 2 The Yeovil Audi team receiving the award.

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Ocean Automotive Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Ocean Automotive Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only.

We can introduce you to a selected panel of lenders, which includes Volkswagen Financial Services. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to Volkswagen Financial Services who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to be make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and Volkswagen Financial Services also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.

At the end of the agreement there are three options: i) retain the vehicle: pay the optional final payment to own the vehicle; ii) return the vehicle; or iii) replace: part exchange the vehicle, finance subject to status. Available when purchased on Solutions Personal Contract Plan. Deposit contribution is available when purchased on Solutions Personal Contract Plan. Retail Sales only. +Subject to agreed annual mileage. Excess mileage apply. Offer available for vehicles ordered between 1st April 2022 to 30th June 2022. Further charges may be payable if vehicle is returned. Offers are not available in conjunction with any other offer and may be varied or withdrawn at any time. Available to 18's and over. Subject to availability. Terms and conditions apply. Finance subject to status. Accurate at time of publication [1st April 2022]. Freepost Audi Finance.

General Finance Terms and Conditions. Please note you will not own the vehicle outright until all payments are made. If you default on your finance payments, then the vehicle may be repossessed by the finance provider. You must be 18 years or older to apply for finance. Finance is not guaranteed, and any finance application is subject to a credit check and individual circumstances. If you require any further information please do not hesitate to contact us. The finance provider will have their own Terms and Conditions, please contact them directly for further information.

For information relating to the tyre efficiency of new Audi models, please visit: https://www.uk.audi.com/uk/web/en/models/eu-tyre-label.html